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Vice President of Operations APPLIED GRATITUDE INC., D/B/A THNKS Occupation: Management Analysts
Location: FRANKLIN, TN - 37064 Positions available: 1
Job #: 1086657
Updated: 11/27/2021 Expires: 11/24/2021
Source: JOBS4TN.GOV Site: JOBS4TN.GOV

 
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Job Requirements
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Job Description
Job duties: Identify and implement new data-driven processes/systems to improve and streamline organizational functions and use of resources to meet the current and future needs of the organization. Apply robust data analytics and reporting techniques through the use of Periscope builds and dashboard management with postgresql and HTML proficiency in order to interpret patterns and trends of user behavior. Apply UX/UI design psychology, Agile product methodology and road-mapping, and Jira’s ticketing system in order to determine and prioritize product feature enhancements or additions. Collaborate with executive leadership to develop and meet growth KPIs while supplying expertise and guidance on operational projects and systems. Establish, communicate, and implement operational policies, practices, standards, and measures to ensure effective and consistent support and execution. Ensure that departmental decisions and project plans across Sales, Customer Experience, Marketing and Product are in line with the organization’s business plan and vision. Establish and administer the company budget through QuickBooks reporting and management. Disseminate and build-upon cross-functional knowledge with training resources and materials developed through Trainual configuration and management. Utilize Trello’s ticketing system and OKR framework expertise in order to evaluate performance of the organization in meeting objectives, determine where costs can be reduced and risk can be minimized, what can be improved and what should be changed. Evaluate, implement and manage new systems for the organization including Slack set up and integrations as well as PEO, ESP, Intercom, and Stripe configuration and management. Present performance reports and metrics to company leadership. Conduct weekly leadership meetings, quarterly strategic meetings, and yearly performance reviews with direct reports. Manage employee on-boarding, off-boarding, and training. Establish effective company policies and work environment that promotes company culture and vision.

Requirements: Must have Bachelor’s degree or foreign equivalent in Psychology, Marketing, Communications, or related field plus four (4) years of progressively responsible experience in the position offered, Lead Market Research Analyst and Operations Specialist, or a related position. Must have four (4) years of experience with all of the  following: Periscope builds and dashboard management; data analytics and reporting; HTML proficiency; ESP configuration and management; Intercom configuration and management; postgresql  proficiency; Slack setup and integrations; Agile product methodology and road-mapping; UX/UI design psychology; Jira and Trello ticketing system expertise; OKR framework expertise; Stripe management; QuickBooks management; PEO configuration and management; Trainual configuration and management.

To apply, submit cover letter and resume to: careers@thnks.com.


Employer Research

APPLIED GRATITUDE INC., D/B/A THNKS
Is a Private Sector employer

https://www.thnks.com/

Company Profile:
(Confidential)
20-49 employees
 
 

Location/Work Site Information
Address: 231 Public Square, FRANKLIN, TN 37064


Work At Home option:   No
Public Transportation Accessible:   Yes
Location/Work Site Industry (NAICS):   Administrative Management and General Management Consulting Services (541611)
Cost of Living:   View cost of living information based on this location


Compensation and Hours
Salary Range: Not Available Not Applicable 401K, Dental, Holidays, Life Insurance, Medical, Sick Leave, Vacation, Vision Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular Regular
Day Shift
Evening/Swing Shift
Night/Graveyard Shift
Night/Graveyard Shift
 
Rotating Shift
 
Split Shift
Split Shift
 
Flexible Shift
 
12AM
6
12PM
6
Hours per Week:
40

View what local employers are paying Management Analysts

Work Experience
Minimum Experience Required: 48 months
Education and Training
Minimum Education Level Required: Bachelor's Degree
Required License/Certification: No

Related Education Opportunities
Skills Required
View typical Tools and Technology skills used by Management Analysts

Other Skills
Special Software/Hardware skills needed: No


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Importance:
Importance View what is typically important in a job to Management Analysts
Work Activities:   View typical work activities for Management Analysts
Tasks:   View the specific tasks commonly performed by Management Analysts
Working Conditions:   View the typical working conditions for Management Analysts
Tools and Technology Skills:   View the tools and technology generally used by Management Analysts
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