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Job Summary
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Position range in Middle Region
$28k - $79k
Per year
Program Manager - 31058 HealthStream Occupation: Arbitrators, Mediators, and Conciliators
Location: Nashville, TN - 37203 Positions available: 1
Job #: 1092047
Updated: 12/1/2021 Expires: 11/30/2021
Source: JOBS4TN.GOV Site: JOBS4TN.GOV Agency Job ID: 31058

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Job Requirements
Job Properties
Job Description

The Program Manager is part of a team supporting our vast content marketplace, including internally owned and partner owned programs. The individual demonstrates an ability to effectively manage and grow partner relationships, ensuring choice and coverage across multiple topic areas for the healthcare workforce.

This individual works closely with Partner Operations, Content Operations, Product Marketing and Sales to introduce and promote a growing program portfolio. The Program Manager is committed to establishing a high level of trust and credibility, both internally and with our valued business partners.

  • Conduct negotiations with partners to finalize or renew business relationships and contracting, with the support of business leadership and internal legal counsel.
  • Manage ongoing partner relationships, including gaining a deep understanding of their area of focus and competitive landscape.
  • Meet regularly with key stakeholders to identify goals and KPIs, as well as execute and report against stated goals and KPIs.
  • Collaborate with other team members to expand partnerships and solutions, including leveraging technology, market intelligence, and data.
  • Support new program releases in collaboration with other members of the internal and external team.
  • Assure accurate and complete awareness of the program portfolio through routine internal training, collaboration on customer training, and other forms of internal and external communication.
  • Monitor and work with partners to resolve customer and program support or adoption issues with the assistance of internal support personnel.
  • Perform and understand gap analyses across the program portfolio and communicate opportunities internally or to partners.
  • Work in an Agile environment and continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks.
  • Partner with product marketing to develop high impact field guides, ROI calculators and other sales enablement tools.
  • Develop, track and maintain business cases, including ongoing reporting of program performance to evaluate action plans and future investment.
  • Other duties as required.


  • Bachelor's degree in marketing, business, clinical, or similar
  • Minimum 3-5 years in program or content management, or related role
  • Experience with healthcare organizations who provide patient care

  • Excellent oral, presentation and written communication skills
  • Superior attention to detail
  • Relationship management
  • Negotiation skills
  • Use of technical applications for business purposes (ie. Salesforce)

  • Proven ability to work independently, exhibiting a high level of personal ownership and accountability
  • Ability to communicate effectively with all members of the team and customers
  • Manages activities for multiple concurrent and complex projects with the appropriate prioritization and focus
  • Establishes high level of trust and credibility internally, with business partners, and with customers

Equal Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Employer Research

Is a Private Sector employer with 11 locations

Company Profile:
1,000-4,999 employees
Jobs from this Employer


Location/Work Site Information
Address: 209 10th Ave South, Nashville, TN 37203

Work At Home option:   No
Public Transportation Accessible:   No
Location/Work Site Industry (NAICS):   Software Publishers (511210)
Cost of Living:   View cost of living information based on this location

Compensation and Hours
Salary Range: $28,268.00 - $79,342.00 Year DOE (Depends on Experience) Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular Regular
Shift: Other, see job description
Hours per Week:
Hours Not Specified

View what local employers are paying Arbitrators, Mediators, and Conciliators

Work Experience
Minimum Experience Required: 12 months
Education and Training
Minimum Education Level Required: Bachelor's Degree
Required License/Certification: No

Related Education Opportunities
Skills Required
View typical Tools and Technology skills used by Arbitrators, Mediators, and Conciliators

Other Skills
Special Software/Hardware skills needed: No

Occupation Information
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Personal Requirements
Nature of the Work
Importance View what is typically important in a job to Arbitrators, Mediators, and Conciliators
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